SHIPPING & RETURNS

Hi guys! We are based in Helsinki, Finland but also ship our gorgeous vintage gems Europe-wide!

Your parcel will be delivered to your nearest drop-shop (Either Posti or R-kioski within Finland). Postage and Packing are charged at a flat rate of 5,00 € within Finland / at 15 € within the rest of Europe. We require your phone number to inform you that the parcel has arrived.

Please remember to bring your ID when collecting your order.

If you receive an item and wish to return it for any reason you must notify us right away via email at loomapparel@outlook.com.  Please state your order number and the reason for return.

The item must be returned within 14 days of receiving your order. The item you return must be unworn, with tags still attached as they were upon leaving the warehouse. Your account will be refunded for the item as soon as the goods are received and checked, but no longer than 14-days after the returns claim.

Return postage is your responsibility unless the item is incorrect or faulty in which case, we will naturally refund you the postage.

Returns address:

L.O.O.M.

Huhmarekuja 4 A 4, 00790 Helsinki

045 163 6001 (Whatsapp only).

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